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1.0 Shopping FAQs
1.0.4 What happened to my Instant Download?
Your Instant download order may be "on hold" within our system. For the security of all who shop in our online stores we hold any order that may seem unusual. We have many checks in place that must be met before we release the Download file path to the purchaser. If all the conditions are met then the Download is Instantly available however if even one of the detailed checks (address, IP, CVN, email, etc.) results in a questionable transaction we hold the order until we can verify all the Bank information. Full verification must be made before we release any downloadable product or ship any item.
We take credit card fraud seriously in order to insure our customers the best possible protection of their credit card information. We report any international fraud attempts to the US government and we report any US fraud attempts to the FBI.
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FAQs - Frequently Asked Questions 
